>> This is the source, Our Way incorporated,
the source of excellence today,
the source of innovation tomorrow.
Inside this 200,000-plus-square-foot facility,
just outside Atlanta is a unique manufacturer.
A manufacturer capable of
producing the highest quality components,
including more than 100,000
remanufactured air conditioning and
refrigeration compressors every year.
A manufacturer that's not content with just
keeping up with its industry's quality standards,
but that consistently raises
its sights to new levels of excellence.
Our Way has invested millions of dollars
in our plan, in our processes,
and in our people to
make sure the products we build reach
the highest levels of
efficiency, reliability, and quality.
We're not a simple job shop.
We're a sophisticated manufacturer,
blending state-of-the-art technologies and
equipment with a skilled, motivated workforce.
It's a combination of excellence that has
allowed us to prosper, to become,
among other accomplishments,
the largest independent compressor
remanufacturer in the world.
At Our Way, compressors
aren't merely rebuilt or reconditioned.
They're not merely taken apart and given a paint job.
Instead, they're completely disassembled
right down to the crankcase.
Then, using Our
Way's sophisticated manufacturing technologies
and industry-leading manufacturing processes,
they're assembled to current engineering specifications.
That means failed compressors.
Compressors 10 or 15 years old
leave Our Way's assembly line like new.
In fact, they're often better than new.
And that's because Our Way consistently
updates our manufacturing processes to keep pace with
the equally constant design
improvements original equipment manufacturers
incorporate into their compressors
hundreds of changes every year.
Much of the specialized equipment found throughout
our operations has been designed and fabricated in-house.
Our Way engineers, for example,
created this nine-stage cleaning tunnel
and nicknamed it the Silver Bullet.
The rest of our facility echoes with the same advances,
air gauging, high-speed boring machines,
automatic honing machines,
and a fully automated electric motor department where we
manufacture the heart of
the compressor, its electric motor.
Here you will find automatic insulation cutters,
and computer-controlled coil winders,
automated insertion, locking, and lacing machines.
It's the equipment necessary to meet
the precise tolerance demands
of today's compressor industry.
And it's the kind of equipment,
the kind of capability you'd
expect to find only in an OEM plant,
but it's here at Our Way.
As important as sophisticated manufacturing processes
and equipment are to our success,
our comprehensive testing and quality assurance programs
are even more critical.
It's here that Our Way adds
even more value for our customers.
Our Way quality control engineers perform
random audits on our compressors every day,
and any compressor returned under
warranty gets special diagnostic testing,
the results of which are sent
on to the original manufacturers.
To make sure our compressors
operate effectively in the field,
not just in the lab,
Our Way simulates actual operating conditions
and tests that study pumping capacity flow.
amp draw, oil pump reversibility, even noise.
All this attention has not gone unnoticed.
The underwriter's laboratory has
awarded Our Way its seal of approval,
the industry's highest testament to quality.
We're among the leading edge manufacturers in
our industry to receive such recognition.
UL certification is an objective third-party guarantee
that the remanufactured compressors we build
have been tested to
internationally recognized standards of
safety and have been found
free of any foreseeable risk of fire,
electric shock, or other potential safety hazard.
The UL certification is just one more piece
of evidence that the Our Way way is working.
But what about tomorrow?
What will keep Our Way at the forefront of our industry?
First, there's our most respected resource, our people.
More than 300 men and women who understand manufacturing,
who understand our industry, who understand quality.
Many Our Way managers started out on the production line,
so they know how to make decisions that
improve efficiency and productivity.
Our Way president and Chief Executive Officer,
Bobbie Bailey, is one of these hands-on managers.
And like other members of
Our Way's management and engineering teams,
she spends much of her time down on the production lines,
helping make sure the sophisticated,
computerized equipment,
and testing operations continue
to turn out quality compressors.
Our people do more than perform functions.
They solve problems.
They'll continue to provide customers
with value beyond manufacturing.
Substantial investments have been made in inventories so
the customers can get the compressor
they need when they need it,
like a transportation network that
provides direct delivery to our customers.
We provide technical support to assist
customers in solving application problems.
Our Way regularly sponsors
educational seminars and plant tours
for wholesaler product training,
and customer service engineers are assisted
with training and compressor operation and service.
Investing in the future of
the community and the industry,
Our Way is a key source of
hands-on training for area technical schools.
Air conditioning and refrigeration
mechanic students learn
firsthand the function and
the causes of failure of compressors.
There's one more example of the Our Way success story,
our close working relationship
for 30 years with Copeland.
In fact, it just might be
the clearest example of how Our Way's plant,
processes, and people provide
unmatched manufacturing expertise.
As a factory-authorized remanufacturer,
we have direct access to
design modification data and
a ready supply of original parts.
Those advantages, coupled with
our own manufacturing techniques,
give us the capability to meet
and often surpass OEM standards.
But we know that ensuring
quality manufacturing must be a collaboration.
Success depends on shared commitment.
So the strength of our relationship with
Copeland is critical to the success of both companies.
Our Way shares Copeland's commitment
to quality manufacturing.
We've set our standards just as
high as those of the original manufacturer.
Copeland expects our compressors to meet
their own certified Copeland stringent demands.
That's why every month, they randomly pull our units off
the production line and grade
them against their own specifications.
Our Way's pacesetting manufacturing process
gives Copeland some advantages too,
particularly in assuring OEM quality manufacturing
and immediate delivery of their products.
To make sure our capabilities
mirror those of the original manufacturer,
we've set up a separate production line,
a line specifically created for Copeland,
a line that incorporates every one of the hundreds of
engineering and design modifications
Copeland makes each year.
That way, we know our compressors
are designed, built, tested,
and delivered with the same attention to quality and
reliability that Copeland puts
into its original equipment.
Our Way is proud of
our long-term relationship with Copeland,
and we're looking forward to
even more shared success stories in the future.
So that's Our Way, dedicated
to new levels of performance,
dedicated to surpassing the manufacturing capabilities
of anyone in our industry.
And that's why Our Way will continue to
be the source of quality manufacturing capabilities,
the source of value,
the source of excellence for today,
and the source of innovation for tomorrow.